Customer Relations

At LinkMinute, our relationship with you does not end after setup. We are committed to providing ongoing support, practical guidance, continuous improvements, and dependable customer care throughout your journey with LinkMinute POS.

We help you get started with LinkMinute POS through guided setup and onboarding. Our team assists with configuring your system and getting your business ready for day-to-day operations.

We provide on-call guidance to help your staff understand and confidently use LinkMinute POS. Our team can walk your employees through the system and assist them as they become familiar with everyday operations.

Owners and managers receive guidance on managing the core areas of LinkMinute POS, including users, items, inventory, and administrative settings. Our goal is to make sure you have the knowledge and control needed to manage your system effectively.

Customers can contact our support team through email for assistance, questions, and technical concerns. We aim to provide clear and practical support to help keep your operations running smoothly.

When you experience an issue, we take it seriously. We listen, investigate the problem, identify the underlying cause, and work toward an appropriate resolution. Confirmed bugs and technical issues are reviewed for correction and addressed through maintenance updates whenever appropriate.

Your feedback helps shape the future of LinkMinute POS. We actively review customer feedback, feature requests, usability suggestions, and reported issues to help guide future improvements and prioritize updates that can provide meaningful value to our customers.

LinkMinute POS will continue to receive improvements, enhancements, bug fixes, and new features as the product evolves. Our commitment is to keep improving the system and delivering updates that make it more reliable, capable, and useful for your business.

Enterprise Platinum customers receive exclusive discounts and special offers throughout the year as part of our commitment to rewarding long-term customers and partnerships.

We believe a POS should be supported long after it is installed. Our goal is to build a lasting relationship with every customer by being responsive to your needs, listening to your feedback, and continuously improving LinkMinute POS alongside your business.

Have questions, feedback, or need assistance? Reach out to our team at [email protected]. We are here to help.